|
The following are a list of frequently asked questions about MuslimGear and the website.
1. What is MuslimGear all about?
MuslimGear is a clothing company with a unique cause, as it strives hard to help sponsor community activities and projects in North America. Through its clothing line consisting of embroidered and printed slogans, MuslimGear is an excellent way to explain Islam and raise money for youth & community projects! Read what others are saying about MuslimGear or watch the online video documentary.
2. How can I pay for my products? Is it secure?
Currently MuslimGear accepts both VISA and Mastercard along with Paypal. We use state of the art SSL technology which ensures 128 bit security. We also accept certified checks, contact us for further details.
3. I ordered from your website and haven’t received my shipment yet?
Have you considered the delivery time? If the delivery time has surpassed you may contact us. Please make sure to mention your order number and also confirm your shipping address. Delivery Time If you're trying to estimate when a package will be delivered, consider the following:
- Orders from Canada typically arrive between 4 to 8 business days.
- Orders from United States typically arrive between 7 to 15 business days.
- International orders typically arrive between 13 to 22 business days.
Standard Delivery Orders are shipped from MuslimGear within 3 business days of the transaction (Monday through Friday, not including holidays) following credit card authorization and verification. For more information click here
4. How much is shipping?
Shipping rates vary based on the destination and the weight of the products. Please click here to see all our shipping rates and details.
5. How long will it take for me to receive my order?
All orders are shipped via Canada Post regular service delivery time If you're trying to estimate when a package will be delivered, consider the following:
- Orders from Canada typically arrive between 4 to 8 business days.
- Orders from United States typically arrive between 7 to 15 business days.
- International orders typically arrive between 13 to 22 business days.
Standard Delivery Orders are shipped from MuslimGear within 3 business days of the transaction (Monday through Friday, not including holidays) following credit card authorization and verification. For more information click here
6. How do I know what size to order?
MuslimGear understands that it may be rather difficult for customers to purchase clothing online when they cannot touch, feel or try on the clothing. In an attempt to make it easier for customers to make the right choice when purchasing a product, we have carefully taken measurements of all of our clothing products. Click here to see our size chart. Rest assured, we have a return and exchange policy, by which we stand behind all orders with our 30 day satisfaction guarantee.
7. What if I don’t like the product or it doesn’t fit me? Can I return it?
Of course you can, click here for our Return and Exchange Policy
8. Can I only buy online? Do you have your products in stores?
Currently MuslimGear has a small number of distributors. With time we expect to have distributors in more countries. Nonetheless, the MuslimGear website always has the latest designs, colors and sizes available. You may wish to contact some of our distributors; however, sizes and product designs may not be in stock. If you are interested in becoming a MuslimGear distributor please click here for further information.
9. I like what MuslimGear is all about! How can I help?
There are many ways you can help MuslimGear or even be part of the team! Click here to find out some ways.
10. Do you ship to my country?
MuslimGear ships to almost every country in the world. If your country is not listed when you place an order, please contact us.
11. Didn’t find your answer? Contact us.
|